In order to receive your complete scheduled services we employ that you arrive on time. We highly stress this in order to assure that other guests whom arrive after you are not inconvenienced.
In preparation for spa packages, massages or facials please arrive at least 30 minutes prior. This allows for paperwork to be completed and any concerns to be addressed.
If you do not arrive in time for your services to be started on time, we reserve the right to shorten your services in order not to inconvenience other our other guests as we would not want them to inconvenience you.
To avoid a charge for $30 for cancellations, we ask that you notify us
at least 48 hours in advance if you are unable to keep your appointment.
To avoid being charged the full spa package, please allow 72 hours for package cancellations and couple service(s) cancellations.
In packages made with less than a
48 hour notice will be charged the full amount of service at the time of scheduling.
At La'Sonia Nicole, we do everything possible to assure your needs are met. In the event that a scheduled service provider is unable to work, La'Sonia Nicole will do everything possible to reschedule the appointment(s) in a timely and satisfactory manner.
We currently accept all major credit cards. This includes Visa, MasterCard, American Express and Discover.
We also accept personal checks with proper identification and business checks. Returned checks are subject to a fee.
We redeem all Groupon vouchers the morning prior to your scheduled appointment. If for any reason you need to cancel or to reschedule please do prior to the morning before of your scheduled appointment.